Returns, Refunds & Right of Withdrawal Policy

Last Updated: June 20th, 2026

Thank you for shopping with me (Kayden a.k.a. Peachycaketarot). I want you to be satisfied with your purchase while complying with applicable consumer protection laws, including EU consumer rights legislation.

1. EU Right of Withdrawal

If you are a consumer located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after:

• For service purchases: the date the contract is concluded.
• For digital products: the date of purchase, unless an exception applies as described below.

To exercise your right of withdrawal, you must notify me by email at p.eachycake66@gmail.com before the 14-day period expires.

2. Refund Eligibility

 

1. Tarot Readings and Spiritual Services

A customer may cancel and request a refund within the applicable withdrawal period only if the tarot reading or service has not yet been completed or delivered.

Once a tarot reading, consultation, report, recording, or other service has been fully performed and delivered, the customer acknowledges that the service has been completed and is no longer eligible for cancellation, withdrawal, refund, or chargeback except where required by applicable law.

By purchasing a tarot reading or spiritual service and requesting immediate performance before the end of the 14-day withdrawal period, the customer expressly agrees that:

• I may begin providing the service immediately; and
• The right of withdrawal is lost once the service has been fully performed.

2. Digital Products

For digital products, downloadable content, PDF reports, recorded readings, or similar digital items:

By completing the purchase and accessing, downloading, or receiving the digital content, you expressly consent to immediate delivery and acknowledge that your statutory right of withdrawal may be lost once delivery has begun, to the extent permitted by applicable law.

No refunds will be issued after digital content has been delivered or downloaded, except where required by law.

3. Chargebacks and Payment Disputes

If you experience an issue with your order, please contact me before initiating a chargeback or payment dispute.

I reserve the right to contest chargebacks where:

• A service has been completed and delivered;
• Digital content has been accessed or delivered;
• Goods have been received and are not returned in accordance with this policy; or
• Evidence shows the order was fulfilled as purchased.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact me within 7 days of delivery and provide photographs where applicable.

I will review the issue and, where appropriate, offer a replacement, repair, or refund.

5. Refund Processing

Approved refunds will be processed to the original payment method.

Refund processing times may vary depending on your payment provider but are generally completed within 5–10 business days after approval.

6. Contact Information

For withdrawal requests, returns, refunds, or questions regarding this policy, please contact:

Email: p.eachycake66@gmail.com

Business Name: Peachy Reads Tarot